Comments on: The Interface of Restaurant Receipts

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By: Bryce

Bryce — Wed, 13 Apr 2011 23:20:30 +0000

In Australia, you usually get a customer receipt brought to your table along with a card machine where you can enter your pin or choose to sign in which case the card machine will print out a little signature slip that the cashier takes back with them.

By: Paul

Paul — Tue, 05 Apr 2011 14:32:04 +0000

I agree, the wait staff really should keep your card to verify the signature before returning it; but I guess that really doesn’t happen, once it approves they’re happy as long as you seem ‘respectable’.

More importantly, always check to ensure that your card was actually given back to you, no matter how lit up you are after a few quaffs. On one recent occasion a waiter mixed up my card with that of another table that was paying at the same time, luckily I noticed the switch and avoided the impending headache.

By: Mihai Alexandru Bîrsan

Mihai Alexandru Bîrsan — Tue, 05 Apr 2011 12:26:56 +0000

In my opinion you shouldn’t even be handed your copy, nor the card, until you’ve signed their copy. Not only does this prevent you from making a mistake, but, as James pointed out, it also helps the merchant verify your signature.

Even so, the “wrap around the card” trick is a nice hack.

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It happens. You get handed the credit card receipt at the end of the night, your date waiting across from you, and have to shuffle through the multiple copies of the receipt to find the one your need to sign. Yellow is merchant, white is customer? White is merchant, yellow is customer? What’s the third one doing there anyway? You hurriedly sign one, sweating over tip and total, only to find the waiter tapping your shoulder asking for you to sign the other one.

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By: Eszter Hargittai

Eszter Hargittai — Mon, 29 Dec 2008 13:35:01 +0000

Interesting post. I’ve always wondered about receipts more generally speaking, especially the unbelievable amounts of superfluous information that gets printed on them. (I think about this on occasion when I’m turning in reimbursements and need to tape them to a sheet. I prefer to conserve space so I cut off parts of receipts that are not necessary and sometimes end up cutting off more than half the receipt.)

I have a different reaction to the wrap-around approach. My reaction is that if my credit card was wrapped into a piece of paper then that must be the important piece, because the credit card is the thing I’m going to look for first when the waiter comes back. My first reaction then is to unwrap it. (It doesn’t work for me to wrap things around my card, because that’s not how I put things in my wallet.)

Like someone else above noted, I tend to look for “Merchant Copy” and sign there, but indeed, that is often missing, and in any case, we shouldn’t have to be looking for this info so carefully. I agree that it’s silly to have a signature line on customer copies and those should be eliminated when possible.

“Also, if your date is ‘tapping-her-foot” impatient, then just sign whatever is put in front of you and head for your place :-)!!”

Actually, she could be tapping her foot, because she’s had it with the evening and just wants to go home. Granted, in Aza’s case that’s probably not so likely.:)

By: Benjamin Keating

Benjamin Keating — Mon, 22 Dec 2008 19:11:34 +0000

I’ve noticed this too. I have not yet found a more invisible interface.

A good test is when you’re out for sushi and have had 3 bottles of Nigori. So far so good, I wake up the following morning with a receipt wrapped around my credit card. It works!

Now we need a tip and total validator… cause I have no clue what happens to the other copy. (: